Terms of Service

1. Eligibility and your account

• You must be at least 18 years old to use GiftLive.
• You are responsible for keeping your sign-in details safe. Anything done through your account is treated as done by you.
• One person, one meaningful account. Do not impersonate others or create accounts to evade a ban.
• Give accurate information and keep it up to date.

2. Your conduct in live rooms

To keep GiftLive welcoming, you agree not to:

• Harass, threaten, bully, stalk or defame anyone, or encourage others to do so.
• Broadcast sexual content, nudity, violence, self-harm, or anything illegal for the audience present.
• Use hate speech or attack people based on race, religion, ethnicity, disability, gender or sexual orientation.
• Share another person's private information without their consent.
• Advertise, spam, solicit off-platform payments, or promote competing services.
• Cheat, exploit bugs, use bots or automate activity.
• Record or redistribute someone else's voice room without permission.

3. Coins, diamonds and gifts

• Coins and diamonds are in-app virtual items. They have no cash value outside GiftLive and are not a currency or a deposit.
• Virtual items are licensed to you for use inside the app. They are not property you own.
• Coins can be bought only through Google Play billing in the GiftLive app. Google Play shows the price in your local currency before you pay. Coins can also be earned through free activities (for example daily check-in, tasks, referrals and rewarded ads) or granted by GiftLive.
• A first-purchase bonus, when offered, is shown on the coin pack before you buy and is given once per account.
• Coins are for use inside GiftLive only (gifts and features). They cannot be sold, exchanged for money or used outside GiftLive.
• Refunds are handled by Google Play under its refund policy and your local law. If a purchase is refunded or charged back, the purchased coins and any bonus from it are removed from your account; if they were already spent, the balance can go below zero.
• Unused coins are lost if your account is deleted or closed for breaking these terms. You must be 18 or older to use GiftLive and to buy coins.
• You may not sell, trade or transfer coins to another person, or to another account, outside GiftLive's own features.
• The app does not offer cash-out or payouts of coins, diamonds or gifts.
• Selling, buying or transferring accounts, coins, diamonds or points is not allowed. Coins are only for entertainment inside GiftLive: they have no cash value and are not refundable, except under Google Play's refund policy.
• When you receive a gift you get diamonds, never coins. Diamonds cannot be sold or transferred, and cash-out is not available; inside the app they can only be converted into coins at the rate shown there (with a daily limit).
• If we detect fraud, chargeback abuse or coin manipulation we may withhold balances and suspend accounts.

3a. Fun Games

Fun Games (Candy Spin, Sky Safari, Card Party) are only for users 18 and older and are played with Coins against the game - never against another user's coins, and coins never move from one user to another in a game. Coins you pick in a round can be lost; wins are paid in Coins. On average about 95 % of all coins picked are paid back to players. The multipliers and chances shown in each game are the complete rules, and every round result is fixed before the round starts and can be checked by anyone (fairness proof). Coins and wins have no monetary or real-world value and cannot be sold, transferred or exchanged for money or anything outside GiftLive; coins used in games are not refunded. Play for fun and set your own limits. We keep a record of every round and every pick; accounts that show signs of fraud or coin manipulation may be frozen while we review them. Selling or buying coins or accounts, or promoting gambling, is not allowed and leads to a ban. Ludo and Carrom are free and use no coins.

Fun Games। Fun Games (Candy Spin, Sky Safari, Card Party) শুধু ১৮ বছর বা তার বেশি বয়সীদের জন্য। খেলা হয় Coin দিয়ে গেমের বিপক্ষে - কখনো অন্য ইউজারের কয়েনের বিপক্ষে না, আর গেমে কয়েন এক ইউজার থেকে আরেক ইউজারের কাছে যায় না। রাউন্ডে বাছাই করা কয়েন হারাতে পারেন; জিতলে কয়েন পাবেন। গড়ে বাছাই করা সব কয়েনের প্রায় ৯৫ % খেলোয়াড়দের কাছে ফিরে আসে। প্রতিটা গেমে দেখানো গুণ আর সম্ভাবনাই পুরো নিয়ম, আর প্রতিটা রাউন্ডের ফলাফল রাউন্ড শুরুর আগেই ঠিক থাকে, যে কেউ যাচাই করতে পারে। কয়েন আর জেতা কয়েনের কোনো আর্থিক বা আসল মূল্য নেই, বিক্রি, হস্তান্তর বা টাকা বা GiftLive-এর বাইরের কিছুর সাথে বিনিময় করা যায় না; গেমে ব্যবহার করা কয়েন ফেরত হয় না। মজার জন্য খেলুন, নিজের সীমা রাখুন। প্রতিটা রাউন্ড আর বাছাইয়ের রেকর্ড রাখা হয়; প্রতারণা বা কয়েন কারসাজির লক্ষণ দেখা গেলে যাচাইয়ের সময় অ্যাকাউন্ট ফ্রিজ করা হতে পারে। কয়েন বা অ্যাকাউন্ট কেনাবেচা বা জুয়ার প্রচার নিষিদ্ধ, করলে অ্যাকাউন্ট ব্যান হবে। লুডো আর ক্যারাম ফ্রি, কোনো কয়েন লাগে না।

4. Content you create

You keep ownership of the content you create. By posting or broadcasting it on GiftLive, you grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, adapt and display that content for the purpose of operating and promoting GiftLive. You confirm you have the rights needed to share what you upload, and that it does not break anyone else's rights.

5. Moderation and enforcement

We may remove content, mute a room, restrict features, suspend or permanently ban an account that breaks these Terms or harms other users. Serious cases may be reported to the authorities. You can report abuse from inside the app, and you can block other users.

6. Intellectual property

The GiftLive name, logo, app artwork, gifts, animations, design and software belong to us or our licensors. You may not copy, modify, reverse-engineer, distribute or create derivative works from them except as allowed by law or with our written permission.

7. Third-party services

GiftLive uses third-party services for realtime voice (Agora), push notifications and analytics (Firebase), ads (Google AdMob), invite links (Branch) and hosting. Those services have their own terms, and we are not responsible for them. Availability of GiftLive may depend on them.

8. Disclaimers

GiftLive is provided “as is” and “as available”. We do not promise uninterrupted or error-free service. Voice and video quality depend on your network and device. We are not responsible for what other users say or do in live rooms.

9. Limitation of liability

To the fullest extent permitted by law, GiftLive is not liable for indirect, incidental, special or consequential damages, or for lost profits, lost data or lost virtual items, arising from your use of the app. Where liability cannot be excluded, it is limited to the amount you paid us in the twelve months before the claim.

10. Changes and termination

We may update these Terms; continuing to use GiftLive after an update means you accept the new version. You may stop using GiftLive and delete your account at any time. We may suspend or end your access if you break these Terms.

11. Contact

Questions about these Terms? Email support@giftlive.app.